The University of Connecticut (UConn) John Dempsey Hospital implemented Telesitter, an electronic video monitoring camera cart technology, to increase patient safety and optimize staff resources.
This advanced system enables trained remote sitter staff to closely monitor patient activity through a video monitoring system.
The telesitting solution allows a single staff member to monitor up to eight patients simultaneously from a central location.
This technology enables staff to communicate directly with patients and trigger necessary responses or alarms.
Highly trained monitor techs can document monitoring status and any interventions directly into the patient’s electronic health record in EPIC.
UConn Health Chief Information Officer Rick McCarthy said: “Telesitting technology is a major advance that brings more support to our hospital staff which is a big win.
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“This IT solution will enable UConn John Dempsey Hospital to redeploy staff to other operational needs and gain centralized monitoring in a more modern and cost-effective way.”
The initiative includes the installation of 15 electronic video monitoring camera carts, which can be easily moved to any room in the hospital.
A thorough nursing assessment establishes the need for this technology, which is then deployed in consultation with a nursing supervisor to improve individualized patient safety needs.
UConn Health EPIC analyst Darcy Schwab and information technology project manager Jason Cardona managed the telesitting program.
Anna Humenez, associate director of nursing operations at UConn John Dempsey Hospital, led the operational deployment of the technology.
Ana Humenez said: “This is an exciting opportunity to improve the quality of our patient’s wellbeing. Patient safety is our highest priority, and we can now monitor our patients in real-time and provide real-time intervention and feedback to the care team.”
An educational team developed workflows, policies and educational plans for the initiative. Along with EPIC lead trainer Daniel Ozimek, they provided extensive training for a successful 5 November 2024 go-live.
Jason Cardona said: “Our go-live in early November was a success, and I’m pleased to report that on the first day we were able to avoid two potential patient falls that were detected by EVM technicians. stat alarm triggered.
“Within seconds, a nurse rushes into the room and redirects the patient to avoid a negative outcome. It’s great to see the impact this technology solution has on patient safety and the added value it brings to patient care.”
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